Skip to content
Legal

Privacy Policy

How Beacon collects, uses, and protects personal and location data across our marketing site and the dispatch app.

Last updated · July 2026

Draft template — this policy is a starting point and should be reviewed by legal counsel before launch.

This policy explains what information Beacon (“we”) collects, how we use it, and the choices you have. It covers our marketing website and the Beacon dispatch application.

Information we collect

  • Account data you provide when you create a workspace (name, work email, organization, credentials).
  • Operational data your team enters to run dispatch (calls, notes, unit and responder records).
  • Location data — when a caller chooses to share their location via a link you send, and when responders share their position from the mobile app on duty.
  • Usage & device data such as log and diagnostic information needed to operate and secure the service.

Location data

Caller location is only ever collected with the caller’s explicit, per-request consent — they tap to share it from a link. Responder location is shared while on duty to support dispatch. We use location data to provide the service and do not sell it.

How we use information

To provide, secure, and improve the service; to communicate with you; and to comply with legal obligations. We do not sell personal information.

Sharing

We share information with service providers who help us operate (e.g. hosting, SMS delivery, error monitoring) under appropriate agreements, and where required by law. Customer operational data is isolated per tenant.

Security & retention

We use technical and organizational measures to protect data, including per-tenant isolation, encryption of sensitive secrets, and audit logging. We retain data as needed to provide the service and meet legal obligations, and support deletion requests where applicable.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us to exercise them.

Contact

Questions about this policy? Email support@kilodelta.ca.